Treat: Print on Demand Privacy Policy

Last Updated: Jan 2, 2024

Welcome to Treat Print on Demand (Treat Pod). Your privacy and the security of your data are of paramount importance to us. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you use our app integrated with Shopify.

Information We Collect

When you install the Treat Pod app on your Shopify store, we are automatically able to access certain types of information from your Shopify account:

  • Basic information about your store (such as your store name, email, and address).
  • Information related to orders processed through our app, including customer names, email addresses, shipping addresses, and order details necessary for printing and fulfillment purposes.

How We Use Your Information

The information we collect is used in the following ways:

  • To fulfill orders placed through our app, including processing, printing, and shipping the ordered products.
  • To improve our app’s functionality and your experience through customization and personalized support.
  • To communicate with you, including sending updates about your orders, responding to your inquiries, and providing customer support.

Data Sharing and Disclosure

We do not sell, rent, or otherwise disclose your personal information or your customers' information to third parties for their marketing purposes. We may share your information with third parties in the following circumstances:

  • With service providers who assist us in order fulfillment and app functionality improvements. These providers are bound by strict confidentiality agreements to ensure the protection of your data.
  • To comply with legal obligations, such as responding to a valid court order or regulatory requirement.

Data Security

We implement a variety of security measures designed to maintain the safety of your personal information and customer data. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the security of data transmitted to or from the app.

Data Retention

We retain your information and your customers' information only for as long as necessary to provide our services and as required by applicable laws. When no longer necessary, we take steps to dispose of personal data securely.

Your Rights

You and your customers have certain rights regarding personal information, including the right to access, correct, or delete the information we hold. If you wish to exercise these rights, please contact us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@treatpod.co.uk